Dear Deborah, I’m a veterinary receptionist, and at least a few times a month, a client accuses me of not caring about pets and “just being in it for the money.” This really irks me, particularly when it seems they’re…
If you work in a vet clinic, you probably know that pets are incredibly sensitive to their owner’s anxiety and stress levels. Dogs and cats can be strongly influenced by a pet parent’s emotions, body language or smell. Scientists sometimes…
In Gallup’s 2024 Global Emotions Report, 51% of respondents in the United States said they experienced a lot of feelings of stress in the past day. That’s about 1 of every 2 people who were asked. In veterinary clinics, you’re…
